2020-04-22|Listerine's Ingredients

To whom it may concern

I understand that Health Canada is responsible for many acts and their associated regulations that have a direct impact on the health and safety of Canadians. I have "Concerns about the safety of a device or its ability to perform as claimed" about Listerine Ultraclean Anti-Stain Antiseptic Mouthwash manufactured by Johnson & Johnson.
I recently noticed that Listerine's dispenser pump does not function well because residual liquid solidifies at the pump mechanism. Even worse, Listerine solidifies on the bathroom counter's surface, and the resulting blobs attract ants! In contrast, Scope does not leave such solid residue and attracts no ants, as shown in the comparative photograph.
I reported the anomaly to Johnson & Johnson several weeks ago asking for chemical analysis. I received acknowledgement and 2 coupons, but no chemical analysis.
I would like to know what is causing this anomaly because if some form of sugar were used contrary to the declared ingredients, then there would be health and dental concern. I still have a full container of Listerine from the same batch, so please let me know if I can send it to Health Canada's laboratory.

Here is a list of ingredients on Listerine's label.

MEDICINAL INGREDIENTS MÉDICINAUX % W/V - P/V

Eucalyptol 0.091%
Thymol 0.063%
Menthol 0.042%
Zinc Chloride/chlorure de zinc 0.09%

NON-MEDICINAL INGREDIENTS NON MÉDICINAUX

Alcohol
Aroma (flavour)
Benzoic Acid
Blue 1
Methyl Salicylate
Poloxamer 407
Sodium Benzoate
Sodium Saccharin
Sorbitol
Sucralose
Water (eau)

MEDICINAL INGREDIENTS MÉDICINAUX % W/V - P/V
Eucalyptol 0.091% Thymol 0.063% Menthol 0.042% Zinc Chloride/chlorure de zinc 0.09%
NON-MEDICINAL INGREDIENTS NON MÉDICINAUX
Alcohol Aroma (flavour) Benzoic Acid Blue 1 Methyl Salicylate Poloxamer 407 Sodium Benzoate Sodium Saccharin Sorbitol Sucralose Water (eau)

In comparison, here is a list of ingredients on Scope's label.

INGREDIENTS/INGREÉDIENTS

WATER/EAU
ALCOHOL (14.25 WT%)
GLYCERIN
FLAVOR/SAVEUR
POLYSORBATE 80
SODIUM SACCHARIN
SODIUM BENZOATE
CETYLPYRIDINIUM CHLORIDE
BENZOIC ACID
BLUE 1/BLEU BRILLANT F.C.F.

Thank you very much for your attention.

INGREDIENTS/INGREÉDIENTS
WATER/EAU ALCOHOL (14.25 WT%) GLYCERIN FLAVOR/SAVEUR POLYSORBATE 80 SODIUM SACCHARIN SODIUM BENZOATE CETYLPYRIDINIUM CHLORIDE BENZOIC ACID BLUE 1/BLEU BRILLANT F.C.F.

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"Sunatori, Go Simon" <GS.Sunatori@HyperInfo.CA>

[Donation/Don, SVP]

Produced in Canada./Produit au Canada.

ISBN 978-0-929105-04-8

2025-10-15T17:01:39.000Z